Our Community

At Zinfra, we help bring energy to life for millions of Australian homes and businesses every day.

To us, being a good neighbour means helping to improve the welfare and wellbeing of our customers and local communities, as well as supporting the causes close to our people’s hearts.


Giving back

Through our volunteering programs, all team members have the opportunity to spend one full day or two half-days per year volunteering, helping with activities like preparing nutritious meals for community members in need, local environmental clean-up days, fundraising drives and more. We’re also proud to provide workplace giving and a range of community programs that offer donations to causes our people regularly volunteer with or support outside of work – from memorial walks to local sports clubs, foodbanks to rural fire brigades, mental health organisations to marine rescue squads, local sporting clubs to fundraising walks and more.

Over the years our teams have helped fundraise for organisations including Beyond Blue, local SES brigades and supported our long-term friends at Kids Under Cover.

As part of our broader Group, we’re proud to support the Royal Flying Doctor Service and join many local events important to our Queensland and Northern Territory communities each year.

Our volunteers

Each year, around 6 million Aussies spend time volunteering in their local community, contributing almost 600 million hours of unpaid community support.

Here we share the stories of some of the incredibly generous and giving people working at Zinfra.

Brad Hoare – Appin Fire Brigade, NSW

In 2012, Zinfra Industrial & Commercial Metering Supervisor Brad joined the NSW Rural Fire Service’s Appin Fire Brigade after relocating to the area.

Keen to learn more about firefighting duties and give back to his local community, Brad is now a Senior Deputy Captain and Training Officer – and is passionate about supporting people during their time of need and assisting with future preparation strategies.

Impressively, Brad also supports the NSW RFS Southern Highlands District as a Remote Area Operator and is an Aviation Rescue Crewman for the State Aviation Unit who assist with activities ranging from reconnaissance to re-supply and search and rescue.

Brad’s advice to anyone considering volunteering is: “If you have the time to give, then give it; you won’t regret it. When you enjoy doing something, it really does feel good to give back.”

Zinfra Community Link Program - Provided Brad and Appin Brigade funding to purchase materials and resources for their junior firefighter’s program and equipment for a new fire truck.

Mick Schembri – Rowsley Fire Brigade, VIC

50km west of Melbourne lies the small farming area of Rowsley, where Zinfra Team Leader Field SCADA & Communications Mick acts as 2nd Lieutenant of Rowsley Fire Brigade.

As a Country Fire Authority (CFA) volunteer since 2019, Mick’s role involves supporting crew training and providing primary firefighting coverage – both for bushfires and structural fires – for people living across Rowsley Valley and its surrounding areas.

Over the last two years, Mick’s proud to have seen Rowsley’s volunteer numbers double, and of the way the team have worked through various restrictions to safely keep up with required training and improve their member’s skillsets and qualifications.

Mick’s advice for anyone looking to volunteer locally is to “Find something you are interested in and sign up! Consider things outside your comfort zone, as you may surprise yourself with what you can achieve.”

Community Link Program - Provided the Rowsley crew with funding for a mobile app to improve information around and communications between crews during call outs.

Modern Slavery

Did you know modern slavery can take many forms? Modern slavery can include human trafficking, slavery and slavery-like practices such as forced labour, forced marriage, servitude, debt bondage and deceptive recruiting and the worst forms of child labour.

Our Group has reaffirmed its commitment to identify and address modern slavery risk by releasing its fifth Modern Slavery Statement.

Modern slavery is an overarching term for situations including forced labour, illegal forms of child labour, human trafficking, debt bondage, deceptive recruiting for labour, and exploitation of minimum wage requirements.

First delivered in 2021, as part of our Group’s Modern Slavery Action Plan, the statement highlights the work being done across the business including:

  • Completing year one of a multi-year partnership with Fair Supply, a leading platform in supply chain risk analysis.

  • Continuing our involvement with the Energy Procurement Supply Association (EPSA). This association remains a valuable part of helping us to understand and mitigate modern slavery risk, while also allowing us to exchange knowledge and coordinate responses to shared risks across the energy sector.

  • Supporting our suppliers – many of whom are on their own modern slavery compliance journey – by providing practical resources and training and guidance to strengthen their awareness and capacity.

    A key focus this year was to expand our supply chain visibility across the extensive tiers we engage. After completing year one of a multi-year partnership with Fair Supply, we have increased the transparency of our supply chain risk profile. This traceability drives our due diligence activities with the ability to assess and address modern slavery risk throughout the extensive tiers of suppliers we engage. This mapping exercise will continue in 2025 to maintain insight into our supply chain profile and risk visibility.

    Click below to view the Group’s Modern Slavery Statement which outlines our approach, achievements and ongoing commitment to tackling modern slavery risks across our operations and our supply chains.

    A copy of our Modern Slavery Statement 2025 is available HERE.

We acknowledge the Traditional Owners of the lands upon which we operate and recognise their continuing connection to land, waters, and culture. We pay our respects to their Elders past and present.

Pictured: Artwork by Aboriginal artist Chern’ee Sutton from Mount Isa for our Group’s Reconciliation Action Plan.